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Enterasys Xpedition 2000 Getting Started Guide 63

Appendix A

Troubleshooting

If you experience difficulty with the basic hardware or software setup procedures in this

guide, check the following table to see whether the difficulty you are experiencing is

described. If you find a description of the difficulty you are experiencing, try the

resolution(s) recommended for the difficulty.

If the resolution does not remove the difficulty or the difficulty is not listed in this

appendix, see Appendix B for information about contacting Enterasys Networks or your

reseller for technical support.

If you experience this difficulty Try this remedy

The XP-2000 exhibits no activity (no

LEDs are on, the fan module is not

operating, and so on).

Make sure the power supply is installed and

plugged into a power source and the power

source is active. Also check to see whether the

switch on the power supply is in the on

position.

The power supply is installed but is

not operating.

Check the power cable and the circuit to

which the power supply is connected.

The fan is not active. Check the power cable and the circuit to

which the power supply is connected.

No expansion modules are active. Check the power cable and the circuit to

which the power supply is connected.

A specific expansion module is

inactive.

Make sure the expansion module has been

properly installed in its expansion slot. See

Installing an Expansion Module on page 27 for

more detailed information.

An older software version continues

to boot instead of the newer version

on a TFTP server.

Use the procedure in Loading System Image

Software on page 56 to configure the XP-2000

to boot using newer software.

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