Enterasys Enterasys RoamAbout RBT3K-AG Guia de Instalação descarregar pdf (Página 18)

xvi About This Guide

Getting Help

Foradditionalsupportrelatedtothisdeviceordocument,contactEnterasysNetworksusingone

ofthefollowingmethods.

BeforecallingEnterasysNetworks,pleasehavethefollowinginformationready:

•YourEnterasysNetworksservicecontractnumber

•Adescriptionofthefailure

•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem

•Theserialand

revisionnumbersofallinvolvedEnterasysNetworksproductsinthenetwork

•Adescriptionofyournetworkenvironment(forexample,layoutandcabletype.)

•Networkloadandframesizeatthetimeoftrouble(ifknown)

•Thedevicehistory(forexample,haveyoureturnedthedevicebefore,isthisarecurring

problem.)

•Any

previousReturnMaterialAuthorization(RMA)numbers

World Wide Web: www.enterasys.com/support

Phone: (603) 332-9400

1-800-872-8440 (toll-free in the U.S. and Canada)

For the Enterasys Networks Support toll-free number in your country:

www.enterasys.com/support/gtac-all.html

Email: support@enterasys.com

To expedite your message, please type [wireless] in the subject line.

To send comments concerning this document to the Technical Publications Department:

techpubs@enterasys.com

To expedite your message, please include the document Part Number in the email message.

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Enterasys Enterasys RoamAbout RBT3K-AG Guia de Instalação Página 18